FAQ
GENERAL FAQ
CUSTOMER FAQ
SUPPLIER FAQ
HOW TO GET UPDATES FROM KIMIA?
In Home page footer section there is an option for subscribing to newsletter. Just fill in the email id in which you need the newsletter updates and click subscribe.
HOW DO I CONTACT IN CASE OF ANY QUERIES?
In Home page there is a tab called Contact Us, which leads to contact us page. Fill in the form provided in the page with the query that you need to ask us and click submit. For further contact details you can view country wise Address, Phone number, Contact person etc. by specifying the country in the dropdown available.
HOW TO DOWNLOAD KIMIA BROCHURE?
In Kimia home page the banner contains the facility called "Download Brochure", once clicked on that button it leads to a form which needs to be filled up for downloading the brochure.
WHAT DO I BENEFIT FROM BLOGS?
Kimia provides quality Blogs which provide latest information useful to update the knowledge on current business situations in chemical trading etc. In Home page select the Blog tab to view the list of blogs.
WHERE DO I GET LATEST INDUSTRY AND PRODUCT NEWS?
In Home Page there is a News Section at the bottom which provides latest news in brief. Click on "Read all News" to view detailed News for the day.
WHAT TYPE OF CHEMICALS YOU GENERALLY DEALS IN?
We deals in all Basic Industrial Chemicals and Solvents.
HOW DO I ORDER CHEMICALS ONLINE?
In the Products Page, select the products that are to be procured by clicking the add to cart button next to it. After selecting the required chemicals select the cart button on the top of the page, fill the rest of the order form and click submit.
HOW TO VIEW MY CART DETAILS?
Click on the Cart option on the top of the page, it shows the list of products that you have added to the cart
HOW DO I GET TECHNICAL AND SAFETY INFORMATION ABOUT A CHEMICAL?
In the Products Page, besides every chemicals displayed there are MSDS and TDS pdf files which can be downloaded by the user. Once the file is selected, a small form pops up, fill in the details and submit to download Technical and Safety information about that chemical.
HOW TO ADD/REMOVE PRODUCTS FROM MY CART?
Click on the Cart option on the top of the page, it shows the list of products that you have added to the cart. Besides every chemical added to the cart there is an option to remove them. To Add a product just click on the Cart icon beside any chemical found on the products page and it gets added to your cart automatically.
HOW TO FILTER THE PRODUCT LIST FOR SPECIFIC INDUSTRY?
In the product page the is a side panel showing various product categories which can be used to filter the list of products based on specific industry.
WHAT IS THE MINIMUM ORDER QUANITY IS REQUIRED FOR THE ORDER?
We deals in containers or bulk. Our minium order quanity is 1'FCL
WHAT ARE THE VARIOUS DELIVERY TERMS AVAILABLE?
Our transactions are mostly on CIF and CFR basis.
WHAT ARE THE DIFFERENT PAYMENT OPTIONS?
Our payment terms are usually through L/C, TT, DP and DA.
HOW TO JOIN AS SUPPLIER FOR KIMIA?
In home page there is a tab called supplier form, which will lead to supplier form page, just fill in the company and product that you wish to supply along with your contact details. Once filled, submit the form and you will be sent a mail with the details.
WHAT ARE VARIOUS DELIVERY TERMS WHICH KIMIA DEALS IN?
We buy products majorly on FOB basis , but we also look for supplier for some products who can supply us in CIF and CNF basis.
HOW DO YOU HANDLE BULK LIQUID CHEMICALS IF FOB BASIS?
We have our own isotank which we sent to the supplier location for picking up the goods.
WHICH ARE THE COUNTRIES WE EXPORT/IMPORT?
We export mainly to Asia-Pacific,Latin America and Africa. We import majorly from China, India, Europe and Latin America
WHAT IS THE MINIMUM QUANTITY YOU TRADE?
We tarde mainly in containers and for some chemicals in Bulk. Our minimum order qunaity is 1'FCL.